Bank Refunds N76.7bn, $20.9n To Customers - CBN Disclosed


The Central Bank of Nigeria has said the amount of money refunded to bank customers as of November 30, 2019, stood at N76.75 billion and 20.90 million dollars.

Mr Kofo-Abdulsalam Alada, the Director, Consumer Protection Department of CBN, said this at a workshop for business editors and members of the Finance Correspondents Association of Nigeria on Thursday in Yola.

Alada, represented by Mr Tyoden Nanfwang of the CPD, said the refund from several banks arose from various financial-related complaints.

According to him, the refund is in line with the mandate of the department of the bank to promote consumer confidence in the financial system.

Highlighting some achievements of the department, the director said they had resolved no fewer than 16,263 complaints against banks from 2012 to November 30.

Punch report...

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